Experience

My career path has evolved from business development to digital product ownership, blending commercial insight with analytical skills. Recent experience as a Project Coordinator further strengthened my ability to bridge business and technology, manage stakeholders, and ensure delivery alignment. I am committed to growing as a Product Owner by leveraging both strategic and hands-on project experience.

April 2024 – Present
Outcubator Vietnam
Project Coordinator
Product: Paymentwall - The Global Payment Platform
  • Built and maintained strong relationships with partners and stakeholders, ensuring satisfaction and long-term engagement.
  • Led cross-functional meetings to align project goals, deliverables, and partner initiatives.
  • Analyzed partner performance data and client feedback to identify trends, optimize processes, and improve service quality.
  • Collaborated with Marketing to deliver campaigns and promotional materials supporting partner offerings.
  • Managed escalated issues and conflicts with partners, ensuring timely resolution and compliance with agreements.
  • Proposed process improvements to enhance efficiency and cost optimization across payment channels.
Jan 2023 – March 2024
Apero Technology Group
Product Owner/ Business Analyst
Product: Games and Apps Publisher
  • Defined and managed the Product Backlog, ensuring priorities aligned with business objectives and customer value.
  • Gathered, analyzed, and translated stakeholder requirements into clear, actionable User Stories.
  • Collaborated closely with Development, Design, and QA teams to deliver features on time and according to specifications.
  • Established and monitored KPIs to track product performance, optimizing based on data and user feedback.
  • Acted as a bridge between Business and Tech, ensuring a shared understanding of the product vision and roadmap.
  • Proposed new ideas and continuous improvements to maximize business outcomes and enhance customer experience.
Jun 2020 – Dec 2022
One Mount Distribution
Business Development Manager
Product: Vinshop - The Distribution and Retail Platform
  • Designed and executed comprehensive sales strategies to consistently achieve revenue targets.
  • Drove initiatives to expand market share through targeted promotions and sales policies.
  • Collaborated with Marketing, Finance, Logistics, and RTM teams to ensure cross-functional alignment.
  • Supervised and mentored the sales team; implemented recruitment, training, and development programs.
  • Monitored and evaluated team performance, introducing measures to boost morale and productivity.
  • Built and maintained strong customer and distributor relationships, negotiating favorable contracts and expanding supply sources.
  • Analyzed sales data and performance metrics to identify trends, optimize activities, and recommend strategic improvements.